Terms & Conditions


iNeedParts - is the trade name of S.C. DARER PRESCOM S.R.L., a legal Romanian entity, having its registered office in Alesd, str. Bobalna, no. 127A, 415100, Bihor county, having order number in the Trade Register J05 / 332/1994, unique fiscal registration code RO5277704.

Seller - iNeedParts or any iNeedParts partner and affiliate.

Buyer- can be any person who is over 16 years old or a legal person or any other legal entity that makes an Account on the Site and makes an Order.

Client- can be any person over 16 years old or a legal person who has or obtains access to the CONTENT, through any means of communication made available by iNeedParts (electronic, telephone, etc.) or based on an existing usage agreement between iNeedParts and this one and that requires the creation and use of an Account.

User- any person who is over 16 years of age or the legal entity registered on the Site, who, by completing the process of creating the Account, has given his agreement regarding the site-specific clauses in the General Terms and Conditions section.

Account- the section of the Site consisting of an e-mail address (username) and a password that allows the Buyer to send the Order and which contains information about the Client / Buyer and the Buyer's history on the Site (Orders, tax invoices, guarantees, etc.). The user is responsible and will make sure that all information entered in the creation of the Account is correct, complete and up to date.

Favorites - section of the Account that allows the Buyer / User to create Lists of Goods and Services that he wishes to follow for a possible purchase using the service offered by the Seller to follow the Goods and Services by receiving Commercial Communications from its part.

My Cart – a section of the Account that allows the Buyer / User to add Goods or Services that he wants to purchase at the time of addition or at a later time; In case the Goods or Services are not purchased at the time of adding by placing the Order, the Buyer / User will benefit of the service offered by the Seller to track the Goods and Services by receiving Commercial Communications from him.

Site - the online store hosted at the web address iNeedParts.eu and its sub-domains.

Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase Goods and Services from the Site.

Goods and Services - any product or service listed on the Site, including the products and services mentioned in the Order, to be provided by the Seller, to the Buyer as a result of the concluded Contract.

Campaign - the action of exposing for commercial purpose, a finite number of Goods and / or Services having a limited and predefined stock, for a limited period of time established by the Seller.

Contract - represents the contract concluded remotely between Seller and Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content – represents:

  • all the information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
  • the content of any e-mail sent to the Buyers by the Seller by electronic means and / or any other available means of communication;
  • any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
  • information regarding the Goods and / or Services and / or the tariffs practiced by the Seller in a certain period;
  • information regarding the Goods and / or Services and / or tariffs practiced by a third party with whom the Seller has concluded partnership contracts, within a certain period;
  • Seller data, or other privileged data of the Seller.

Review - an assessment written by the owner or the beneficiary of a good or service, a   drafted evaluation based on his personal experience and ability to make qualitative comments and to say whether or not the good or service complies with the specifications mentioned by the manufacturer.

Document- these Terms and Conditions.

Commercial Communications - any type of sent message (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) containing general and thematic information, information on products similar or complementary to those you have purchased, information on offers or promotions, information on Goods and Services added in the "Account / My Cart" section or "Account / Favorites" section as well as other commercial communications such as market research and opinion polls.

Transaction - collection or reimbursement of an amount resulting from the sale of a Good and / or Service by iNeedParts to the Buyer, by using the services of the card processor approved by the Seller, regardless of the method of delivery.

Specifications - all specifications and / or descriptions of Goods and Services as specified in their description.


By registering an Order on the Site, the Buyer agrees to the form of communication (by telephone or e-mail) through which the Seller carries out his commercial operations.

The notification received by the Buyer, after the execution of the Order is for information purposes and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.

For justified reasons, the Seller reserves the right to change the quantity of the Goods and / or Services in the Order. If he changes the quantity of Goods and / or Services in the Order he will notify the Buyer at the e-mail address or at the telephone number made available to the Seller when placing the Order and he will return the amount paid.

The contract is considered concluded between Seller and Buyer at the moment of the receipt of the notification of sending the Order by the Buyer from the Seller, through the electronic post and / or SMS.


Access for the purpose of placing an Order is allowed to any User / Buyer.

For justified reasons iNeedParts reserves the right to restrict the access of the User / Buyer in order to place an Order and / or to some of the accepted payment methods, if he considers that based on the conduct or activity of the User / Buyer on the Site, its actions could in any way prejudice iNeedParts. In any of these cases, the User / Buyer can contact us, using the contact form iNeedParts, to be informed about the reasons that led to the application of the above measures.

The communication with the Seller can be done by direct interaction with it or by the addresses mentioned in the "Contact iNeedParts" section of the Site. The seller has the freedom to manage the information received without having to provide justifications for it. 

In the case of an unusually large volume of traffic coming from an Internet network, iNeedParts reserves the right to require Users / Buyers to manually enter captcha-type validation codes in order to protect the information within the Site.

iNeedParts may publish on the Site information about Goods and / or Services and / or promotions practiced by it or any third party with which iNeedParts has signed partnership contracts, within a certain period of time and within the limit of the available stock. 

All the tariffs related to the Goods and / or Services presented on the Site are expressed in Euros (EUR) and include Romanian VAT.

In the case of online payments, the Seller is not / cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion commissions applied by the issuing bank of its card, in case the currency of its issuance differs from RON. Responsibility for this action is borne only to the Buyer.

All online payments will be processed by Romanian Processor : Netopia mobilPay

iNeedParts Payment Processor

All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation of the Seller, these being used exclusively for presentation purposes.


The Seller may assign and / or subcontract a third party for Services related to honoring the Order, with the information of the Buyer, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.


The content, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of iNeedParts, to which all rights obtained in this site are reserved to, directly or indirectly (through licenses of use and / or publication).

Customer / Buyer / User is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, include any Content in any context other than the original intended by iNeedParts, include any Content outside the Site, removal of the logos that signify the copyright of iNeedParts on the Content and participation in the transfer, sale, distribution of materials made through the reproduction, modification or display of the Content, except with the express written consent of iNeedParts.

Any Content to which the Customer / Buyer / User has and / or obtains access by any means, is subject to this Document, if the Content is not accompanied by a specific and valid use agreement concluded between iNeedParts and it, and without any implicit or express warranty made by iNeedParts with reference to that Content.

No Content transmitted to the Customer, User or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him through access, visit and / or visualization does not constitute a contractual obligation on the part of iNeedParts and / or of the employee / foreclosure of iNeedParts which mediated the transfer of Content, if it exists, with respect to that content.

Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying usage agreement, if it exists, is prohibited.


The Client / Buyer can place Orders on the Site, by adding the desired Goods and / or Services in the shopping cart, following the completion of the Order by making payment through one of the expressly indicated modalities. Once added to the shopping cart, a Good and / or a Service is available for purchase as long as there is stock available for it. Adding a good / service to the shopping cart, in the absence of completing the order, does not entail the registration of an order, implicitly neither the automatic reservation of the good / service.

By completing the Order the Buyer agrees that all the data provided by it, necessary for the purchase process, are correct, complete and true at the date of placing the Order.

By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Buyer.

The Seller may cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim the other damages in the following cases:

  • failure by the issuing bank to accept the Buyer's card, of the transaction, in the case of online payment;
  • invalidation of the transaction by the card processor approved by iNeedParts, in case of online payment;
  • the data provided by the Customer / Buyer, on the Site are incomplete and / or incorrect;

The buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than delivery. Thus, the period for returning a Good or giving up a Service expires within 14 days from:

  • the day the Buyer enters into the physical possession of the last Good - if the Buyer orders in a single order multiple products that will be delivered separately
  • the day the Buyer enters into the physical possession of the last Good or the last piece
  • in the case of the delivery of a product consisting of several lots or pieces

In case the Buyer decides to withdraw from the Contract, he will contact us online, using the contact form iNeedParts.

In case the Client / Buyer requests the withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. In the event that the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date the Seller informed the Buyer about his decision to withdraw from the Contract. The amount will be returned as follows:

  • for Orders paid by bank card -> by refund in the account from which the payment was made or by generating a voucher with the value of the returned product;
  • for Orders paid through PayPal: by refund in the PayPal account from which the payment was made;

The seller will be able to postpone the repayment of the amount until the receipt of the sold Goods or until the receipt of a proof that they were sent, if he did not offer to recover the Goods himself.

If the good is returned in a state in which it can no longer be sold as new (opened packaging, missing accessories, damaged good), we reserve the right to request a fee for the return of the good at the initial stage as the case may be, or for to cover the price difference resulting from the sale of the product as re-sealed or, at the Buyer's request, we will resend him the Goods, the delivery costs being borne by the Buyer.


iNeedParts will keep the confidentiality of information of any kind you provide. The disclosure of the information provided may be made only under the conditions mentioned in this Document.

No public statement, promotion, press release or any other disclosure to third parties will be made by the Buyer / Client regarding the Order / Contract without the Seller's prior written consent. 

By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in his own interest, such information, ideas, concepts, know-how or techniques that you have sent to us through the Site. iNeedParts will not be subject to the obligations regarding the confidentiality of the information sent, unless the legislation in force provides other specifications in this regard.


The Seller shall not be liable for damages of any kind which the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.

By creating and using the Account, the User / Buyer assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing the access of the Account, and, to the extent permitted by the legislation in force, is responsible for the activity carried out through his Account.

By creating the Account and / or using the Content and / or placing the Orders, the Client / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the date of the Account creation. and / or use of the content and / or at the date of placing the Order.

The Seller reserves the right to periodically update and modify the Terms and Conditions of the Site to reflect any changes in the mode and conditions of operation of the Site or any changes in the legal requirements. The document is opposable to the Customers / Users / Buyers from the moment of posting on the Site. In the case of any such changes, we will display on the Site the modified version of the Document, which is why you should periodically check the contents of this Document.


Please follow the iNeedParts Privacy Policy regarding the processing of personal data, which is part of this Document.


See the iNeedParts Cookies Policy, which is part of this Document.


Neither party shall be liable for failure to perform its contractual obligations, if such failure to timely and / or properly, fully or partially is due to a major force event. The major force is the unpredictable event, beyond the control of the parties and that cannot be avoided.

If, within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the full termination of the contract without any of them being able to claim damages to the other.